15 June 2011

MEF Executive Questionnaire #24: Nick Jensen, Dialogic

MEF continues to seek new ways to profile its members and promote the thought-leadership of the senior executives within these companies. We are pleased to launch the MEF Executive Questionnaire to reveal the real people behind the industry in an informal and entertaining manner.

This will be a regular feature of the MEF blog, so make sure you subscribe via email or RSS. If you are a senior executive from one of our member companies and would like to be featured then please contact MEF Marketing Director, Stephen Jenkins.

The twenty fourth in the series is from Nick Jensen, CEO of Dialogic.

01 June 2011

MEF Executive Questionnaire #23: Thomas Clayton, Bubble Motion

MEF continues to seek new ways to profile its members and promote the thought-leadership of the senior executives within these companies. We are pleased to launch the MEF Executive Questionnaire to reveal the real people behind the industry in an informal and entertaining manner.

This will be a regular feature of the MEF blog, so make sure you subscribe via email or RSS. If you are a senior executive from one of our member companies and would like to be featured then please contact MEF Marketing Director, Stephen Jenkins.

The twenty second in the series is from Thomas Clayton, CEO of Bubble Motion.

28 February 2011

MEF Executive Questionnaire #22: Justin Ho, co-CEO, Utiba


MEF continues to seek new ways to profile its members and promote the thought-leadership of the senior executives within these companies. We are pleased to launch the MEF Executive Questionnaire to reveal the real people behind the industry in an informal and entertaining manner.

This will be a regular feature of the MEF blog, so make sure you subscribe via email or RSS. If you are a senior executive from one of our member companies and would like to be featured then please contact MEF Marketing Director, Stephen Jenkins.

The twenty second in the series is from Justin Ho, co-CEO, Utiba,

22 February 2011

MEF Connects MWC 2011 Party

We had a great time at the MEF Connects party at Mobile World Congress 2011 - and so did our attendees by the look of the photos below:




View more on the MEF Flickr photostream.

14 December 2010

MEF Executive Questionnaire #21: Sia Hui Yong, Tranglo

MEF continues to seek new ways to profile its members and promote the thought-leadership of the senior executives within these companies. We are pleased to launch the MEF Executive Questionnaire to reveal the real people behind the industry in an informal and entertaining manner.

This will be a regular feature of the MEF blog, so make sure you subscribe via email or RSS. If you are a senior executive from one of our member companies and would like to be featured then please contact MEF Marketing Director, Stephen Jenkins.

The twenty first in the series is from Sia Hui Yong, CEO of Tranglo.


1. Please describe briefly your main company activities and your role within that organisation
Trango operates a global prepaid airtime and money transfer hub that connects to various mobile operators and financial institutions for cross-border transactions. My role is to oversee the company product and business development strategy.

2. Without necessarily revealing any confidential information, please outline the principal business models your company uses
Tranglo charges transaction fees or transaction fees sharing for every airtime or money transfer transaction completed.

3. What has been your company’s greatest achievement to-date?
Our company is the pioneer in airtime transfer globally since 2008 and to date we have more than 50 operators connected to our hub.

4. What is your company currently working on that is going to move the industry forward?
We are pioneering a complete cross-border transaction services that encompass airtime, money, digital content and bill payment. These products shall enrich and complement our hub offering to our partners, especially useful to serve the migrant/ethnic segments.

5. What is exciting you most in 2010 (either personally or professionally)?
International airtime transfer concept is going main stream and gaining acceptance in more Telco operators and financial institutions.

6. What is the most important piece of technology in your life?
Nothing in particular.

7. What mobile device(s) do you use?
Blackberry, Nokia and i-Pad

8. What’s your favourite application?
Blackberry Messenger

9. What’s your ringtone?
Standard phone ringing tone

10. Which mobile industry blogs do you regularly read and why?
Telecoms.com, Moconews and telecomasia.net – good analysis and news source for industry movement

11. What is the biggest mobile content issue that is likely to affect the industry within the next 12 months?
The various competing smartphone platform and different billing technology which may not necessarily be tied to the mobile operators.

23 November 2010

An "Apptastic" London Event


MIG CEO Barry Houlihan welcomed everyone to a private screening room in the Charlotte Street hotel for “Apptastic” the first joint MEF/MIG London event held on 17 November. “It IS possible to have a great user experience on the small screen,” enthused Houlihan, before going on to underline the importance of having a mobile app strategy based on “Discovery and which platforms to use; features and which devices to target; and delivering a great user experience.”

Suhail Bhat, MEF Policy & Initiative Director, set the scene by speaking briefly about applications from the perspective of MEF’s current work on Smart Enablers and M-Commerce. “Apps must be simple, relevant and contextual,” stated Suhail, adding that there are also important issues surrounding in-app billing, a subject which was the focus of a recent Ofcom ruling.

“Monetisation & In App Billing”

“Monetisation is key, otherwise as a start-up you face death!” was the dramatic opening statement from Flirtomatic’s CEO Mark Curtis. With at least 5 platforms to deal with, Curtis emphasised the need to work with partners to deal with the complexity. He also advised the audience to “Watch out for HTML5” with regard to mobile web applications.


So-called ‘vanity tools’ such as ‘Delete your freak’ and ‘ego boost’ offer opportunities for Flirtomatic users to pay to boost their ratings and profiles. This is crucial given the social networking company’s focus on the KPI of conversion to payment.

His presentation also covered different billing routes including: iTunes, carrier integration, Paypal, as well as a “new breed of integrator” typified by companies like Boku and Zong, which both have Android “1 click billing”.

One audience member asked about the reasons for the high levels of failed payment transactions – which can lead to anything from 25-50% of failed transactions. “Often this is down to lack of credit on pre-pay phones but it can also be due to network drop-outs or numerous other reasons,” explained Curtis.

Another attendee asked how Flirtomatic compare themselves to their competitors such as Match. “We don’t view Match as competition,” replied Curtis, “since we have different business models – theirs is based on subscriptions. Besides we’re about flirting not dating,” he added, pointing out how many times people (and here he included himself) flirt during the course of their day.

“Using Apps to Drive Revenue & Extend Your Brand”


Neil Johnson from A&N Media (a division of Daily Mail & General Trust) began his presentation with a quick overview of Metro’s readership, dubbed “City Clickers”. “The average age of our readers is 35 years, they’re twice as likely to have an iPhone and over 50% own a smartphone,” said Johnson.

Metro Apps is the brand and website for the publishing group’s applications which focus on transport and games, although Phrasebook apps, aimed at the “fly and flop” traveller, have also proved popular. “An example of a travel app is ‘Cabfinder’ which uses LBS to show minicab firms in your area. The app is free and there’s a revenue share earned from each call,” explained Johnson.

Responding to an audience question, Johnson conceded that the business model for Metro Apps relies on their ability to cross promote using the publishing assets at A&N Media’s disposal.
He added that Metro is also experimenting with QR Codes which can be scanned by smartphones and provide a link to say a Youtube clip. This is being used for a game entitled Super Yum Yum 3 with the entertaining tagline: “Revenge doesn’t get fruitier than this!”

MIG’s David Glennie concluded with a presentation on market fragmentation, pointing out, “Fragmentation is always viewed in a negative way, even though it’s caused by innovation (which generally has positive connotations).” Glennie suggested that HTML5 could solve many fragmentation issues and is set to revolutionise the mobile web. It would also appear that the future is coming faster than we think. As an example of the speed of change affecting mobile, Glennie pointed to a prediction made earlier this year by Morgan Stanley’s Mary Meeker that smartphone sales would overtake sales of new pcs by 2014. This prediction has now been revised to actually happen by 2012…

Attendees then gathered in an adjacent room to network and enjoy some typical MIG hospitality. Further joint events on topical issues are planned for 2011.

16 November 2010

MEF Connects Cape Town 2010: “Local is lekker”


Last year’s MEF event boasted a view of the impressive new Green Point stadium which hosted the opening World Cup game in June. This year’s venue offered an alternative yet intrinsically Capetonian view – Clifton’s 4th beach – to welcome MEF members and guests to the Mira Networks-hosted MEF Connects event held in Cape Town on 10 November.


Emma Kaye, MEF EMEA board director, welcomed guests and thanked Mira Networks for sponsoring the second annual gathering in Cape Town. Gerrit Jan Konijnenberg, MEF EMEA Chairman, then confirmed the ‘tradition’ of local events would be maintained with the announcement of Vodacom’s offer to sponsor a South African event in 2011.


The topic for the panel of speakers was mobile content in Africa and ‘local is lekker’ quickly became a recurring theme in the discussion led by Konijnenberg. Google’s Nick Heller underlined the importance of relevant and local content, citing Google’s new “Baraza” service as an example – a Q&A service for Africa to encourage more people to go online and provide locally relevant information. Heller added that monetisation through mobile advertising is set to capitalise on the mobile phone functionality using interaction and location.

Vodacom’s Prins Mhlanga talked about the challenges of growing revenues at the “base of the pyramid” and taking subscription services to the next level while dealing with increasing regulatory burdens.



Sean Conde of Mira Networks highlighted the need to work with local partners when doing business in Africa: “It’s absolutely essential to use local partners but the challenge of course is how to find the right partners?” Conde stated. He also pointed out that not all African markets are regulated to the same level and encouraged companies to use MEF as a resource on regulatory matters and tap into their expertise from other regions.

DStv mobile has recently launched in South Africa offering 11 channels and video on demand on weekly or monthly subscriptions using 3G streaming as well as DVB-H trial. DStv’s Mark Rayner said: “Our speed to market has been quite frankly shocking in South Africa mainly due to regulatory challenges. However elsewhere in Africa, we’ve had a much more positive experience. The authorities in Nigeria and Kenya for example, view mobile tv as an innovative service that they want to encourage and spectrum availability has been much less of an issue.”

New mobile entrant 8ta, owned by the Telkom group, launched as a mobile network last month and has an ambitious goal of reaching 12% market share by 2015. Dawood Patel admitted: “Currently we’re focusing on text and encouraging more communication, content will become a priority later.”



Nokia’s Woon Peng highlighted how the OEM’s work is making life easier for farming communities in India, Asia and now Africa. “Ovi Life Tools has been launched in Nigeria allowing farmers to check the latest crop prices, weather forecasts and livestock information via their handsets,” stated Peng. Other ways to encourage content consumption include embedded content on new devices offering free games on a trial basis, as well as the Ovi store which profiles Nokia users to ensure they receive relevant content and information. This is in addition to Nokia’s ongoing training of coders and media providers.

An audience member asked about Nokia’s strategy for micro-payments. Peng replied: “We’ve trialled mobile payments in Senegal by partnering with the bank Societe Generale. However I think the most important goal is to work towards simple ‘1 click purchases’ and to team up with network operators to achieve this.”

Another question pointed out that content is bandwidth intensive and, given the increasing downward pressure on pricing, asked what was the answer. Google’s Heller replied that caching local content and using ever more innovative compression technology were part of the solution.

The lively panel discussion concluded and was followed by cocktails, canapes and the serious pursuit of networking late into the evening and long after the sun had set on 4th beach.

27 October 2010

MEF Executive Questionaire #20: Michael Neidhoefer, Netbiscuits

MEF continues to seek new ways to profile its members and promote the thought-leadership of the senior executives within these companies. We are pleased to launch the MEF Executive Questionnaire to reveal the real people behind the industry in an informal and entertaining manner.

This will be a regular feature of the MEF blog, so make sure you subscribe via email or RSS. If you are a senior executive from one of our member companies and would like to be featured then please contact MEF Marketing Director, Stephen Jenkins.

The Twentieth in the series is from Michael Neidhoefer, CEO of Netbiscuits.


1. Please describe briefly your main company activities and your role within that organisation
Netbiscuits is the world’s leading cloud software service for cross-platform development, operation and management of mobile sites and apps. The company serves the mobile Internet programs for premium online and media companies such as eBay, Universal Music, MTV Networks, Time Inc. and Axel Springer, as well as leading agencies such as Sapient, Publicis, Razorfish and Ogilvy. Globally, Netbiscuits processes more than 3.5 billion mobile page deliveries for its customers each month. As its CEO and co-founder I am responsible for the sales, marketing and product strategy of Netbiscuits.

2. Without necessarily revealing any confidential information, please outline the principal business models your company uses
Netbiscuits provides a cloud software service for development and publishing of cross-platform mobile websites & apps. Our software service provides flexibility on demand, industry-leading uptime and availability, built-in disaster recovery and access to our global network of datacenters. Our customers get continuous innovation in mobile product features and capabilities, all delivered via the mobile cloud.

Netbiscuits basically offers two methods for the successful design, development and deployment of mobile solutions on our mobile cloud software service: Customers can create and manage Netbiscuits-enabled mobile websites in-house, or use Netbiscuits and their partners to facilitate mobile website and app production. We generate revenues from providing our platform to our customers as well as from bringing them professional services to develop their mobile solution.

We believe that it is crucial to enable our customers to use our platform without our interference which is why our enablement methodology includes document templates and processes to help project teams focus on the key tactical and strategic areas to maximize returns on your online investments and minimize the business risk. The methodology supports the rapid deployment of a mobile solution that meets the customer’s business and financial requirements. This is aligned with their online strategy, and is flexible enough to address future functionality or integration requirements.

We charge our customers monthly SaaS (software as a service) subscription fees for traffic running through our platform as well as customization and support services.

3. What has been your company’s greatest achievement to-date?
We have started off the company 10 years ago amidst the burst of the Internet bubble and the very early stages of mobile. Today, we are proud to stand solidly on three continents with a truly global customer base. Some of the world’s largest content owners are our customers and continue to grow their online business with us. We have been listed in Gartner Magic Quadrant as one of the leaders in Mobile Consumer Application Platforms amongst Google, Apple and many others.

We are on a strong growth path and will continue to work on our vision to become the mobile layer to the worldwide web:

Some facts:
- 400+ Clients
- 50+ partners
- 3.5 billion mobile page deliveries / month (doubling traffic every year)
- 70 million mobile video deliveries / month
- 5000 developers using our platform

4. What is your company currently working on that is going to move the industry forward?
- Making constant browser-based experience and touch-optimization available
- Making integration of rich features into mobile websites easier
- Working on standards for Mobile Advertising and Commerce
- Improving transparency in mobile device usage (LongTail - ShortTail)

5. What is exciting you most in 2010 (either personally or professionally)?
See how our platform traffic doubled within one year and, personally, the birth of my baby girl.

6. What is the most important piece of technology in your life?

My car? No...
My mobile phone and lately - my iPad.

7. What mobile device(s) do you use?
iPhone and iPad, Laptop.

8. What’s your favourite application?
Amazon Kindle to read my books on any device.

9. What’s your ringtone?
Mars Attacks.

10. Which mobile industry blogs do you regularly read and why?
Fierce, MocoNews, MobileMarketer, TechCrunch.

11. What is the biggest mobile content issue that is likely to affect the industry within the next 12 months?
How to enable frictionless payment on mobile browsable applications.

12. Which other MEF member organisation do you most admire?
MEF is an exceptional industry group with an exceptional corporate member base all equipped with a huge set of experience in the mobile sphere and Netbiscuits is happy to be part of it.

06 October 2010

MEF Executive Questionaire #19: Steven Goh, mig33

MEF continues to seek new ways to profile its members and promote the thought-leadership of the senior executives within these companies. We are pleased to launch the MEF Executive Questionnaire to reveal the real people behind the industry in an informal and entertaining manner.

This will be a regular feature of the MEF blog, so make sure you subscribe via email or RSS. If you are a senior executive from one of our member companies and would like to be featured then please contact MEF Marketing Director, Stephen Jenkins.

The nineteenth in the series is from Steven Goh, CEO and co-founder of mig33.


1. Please describe briefly your main company activities and your role within that organisation
We're one of the world's largest mobile social entertainment service, with a presence that stretches from SE Asia, through South Asia and the Middle East, and to Africa and Eastern Europe.

2. Without necessarily revealing any confidential information, please outline the principal business models your company uses
We're replicating the East Asian Social Entertainment Service model (i.e. Tencent QQ, Gree, Dena), by focusing on a fremium service. That is, the bulk of the service is free. We have valuable engagement through virtual gifts, games and other content. And then we collect the cash through prepaid.

3. What has been your company's greatest achievement to-date?
Each day is a new achievement.

4. What is your company currently working on that is going to move the industry forward?
Being successful.

5. What is exciting you most in 2010 (either personally or professionally)?
Rebuilding the team in Singapore.

6. What is the most important piece of technology in your life?
My Apple 2 computer.

7. What mobile device(s) do you use?
Nokia 5800, blackberry, HTC Desire (android), iphone.

8. What's your favourite application?
mig33.

9. What's your ringtone?
Tokyo Ska, Sesame Street.

10. Which mobile industry blogs do you regularly read and why?
No specific blog. I follow Techmeme. Mobile is part of the larger internet.

11. What is the biggest mobile content issue that is likely to affect the industry within the next 12 months?
Android.


04 October 2010

MEF Americas 2010: Mobile Content and Commerce

The Definitive Event for the Mobile Media Industries across North America and LATAM
  • 9 Industry-Leading Founding Sponsors Announced
  • November 30 – December 1, 2010
  • Fontainebleau Miami Beach Hotel
2010 has been a growth year for mobile content and mobile commerce across the Americas – Latin America is now the world's second largest mobile market, and together with North America serves almost 1 billion customers.

MEF Americas 2010: Mobile Content & Commerce will address the industry’s key business opportunities and concerns, enabling content owners, developers, brands, retailers, commerce providers and other relevant stakeholders to better leverage the native functionality of the mobile device to drive customer acquisition, retention and conversion. Increasingly, mobile is offering new convergence and customer engagement opportunities. MEF Americas 2010: Mobile Content & Commerce will be the definitive forum to meet key players and refine business models for the coming year.

Founding Member Sponsors include Dada, Dolby, Impact Mobile, mBlox, Movile, Neomobile, OpenMarket, Playphone and WAU Movil. Dolby will be the Lead Sponsor of the Tuesday evening Cocktail Reception (an exclusive networking event for delegates and speakers), where it will showcase incredible surround sound for mobile phones with Dolby Digital Plus. Drinks at the Reception are sponsored by OpenMarket.

MEF has a 10-year track record of hosting world-class events. From Barcelona to Dubai to London, MEF events including the Meffys™, CEO Summit™ and MEF Connects™ provide exceptional insights and unrivalled networking across existing and new entrants to the value chain. MEF Americas 2010 will be the annual gathering of leaders in the mobile content and commerce industries from North and Latin America to set the agenda and grow the market for nearly one billion mobile subscribers.

www.mefamericas2010.com